Help
Frequently asked questions
Quick answers about accounts, watching, lists, and how CineStream works.
What is CineStream?+
CineStream is a web app for discovering movies, TV shows, and anime. Browse the catalog, save titles, and watch with an account.
Is CineStream free to use?+
Browsing and watching are free. Sign in only if you want watch history, My List, Continue Watching, and reviews saved to your account.
How do I start watching a movie or series?+
Open a title page and tap Watch now. For series, pick a season and episode from the list. Sign in later if you want progress saved.
Where does movie information come from?+
Metadata such as posters, cast, genres, and ratings comes from The Movie Database (TMDB). CineStream is not endorsed by TMDB.
Why does playback sometimes fail?+
Playback uses third-party sources. Try Player 1, Player 2, or Player 3 on the watch page, or Retry. Availability can change by title or network.
How do My List and Remind me work?+
My List saves titles you want later. Remind me builds a personal list on your profile; enable notifications where offered for alerts.
Does CineStream work on mobile?+
Yes. The site is responsive and can be installed as a PWA on supported phones. Low-data mode helps on slower networks.
How do I contact support?+
Use Contact in the site footer or the About page help section. Include the title name and what went wrong.